About
NOTE: DUE TO THE PANDEMIC ORDERS WILL TAKE LONGER TO PACK & SHIP
This is the webstore for Deathbomb Arc.
For our main website, please visit deathbombarc.com
We carry both Deathbomb Arc releases and some distro - including exclusive releases and merch not available anywhere else. If you wish to order wholesale or are looking for a local store to purchase at, please contact us via email and we will help you out.
If you have any questions, please contact: deathbombarc@deathbombarc.com
Download codes:
If an item comes with a download code, this will be noted on the item page description. The code will come on a card inside the release. It will not be emailed ahead of shipping.
Pre-orders:
Any order including a pre-order item will not ship until all items in the order are available. If you wish to get your in stock items before your pre-order items, please order them separately.
Made-to-order merch:
Some merch items are made to order. These items cannot be canceled or returned. They do not ship from Deathbomb Arc. If your order includes both a made-to-order merch item and a music item, they will arrive in separate packages at different times.
Shipping policies:
Media mail is affordable but does not come with insurance. If you package is mishandled or even lost by USPS, we cannot help with a replacement or refund if you choose this mailing rate.
Due to the pandemic, USPS shipments, except for priority mail, may take exceptionally long - even months.
Damaged / lost items:
If you have your order shipped with a rate that includes insurance (anything other than Media Mail), and your order arrives damaged or is lost, please contact us and we will work with you to sort out a refund and/or replacement. This may include having you fill out a claim with the shipping carrier, fyi.
Canceled orders:
If you order has not shipped yet, you can cancel your order and get a refund less a 10% restocking fee. This fee is to cover both charges that Shopify subjects us to for cancelations and staff effort to unbox your order and restock inventory.
Exceptions:
Some items have exceptions to the above policies. These will be noted on the individual item pages.